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Frequently Asked Questions
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Do your hand-painted designs fade over time?Our designs are treated with special techniques to enhance colorfastness and prevent fading. Our hand painted designs DO NOT fade over time and made for passing on to generations. However, for optimal care, we recommend following the care instructions provided.
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Can I customise a hand-painted design?Yes, we offer custom hand-painting services. We can customise an entire outfit based your design entirely. We can also customise our existing products according to your preferences. We have design team to help bring your vision to life. Please contact our team to discuss your specific requirements.
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Are your hand-painted garments suitable for machine washing?We recommend hand washing or dry cleaning to preserve the quality of the hand-painted designs.
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Can you create a custom design based on my specific request?Absolutely! We offer custom hand-painting services to cater to your unique preferences.
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How long does it take to create a custom hand-painted garment?The turnaround time for custom orders may vary depending on the complexity of the design and our current workload. Generally we take 10 to 15 business days for production of a garment. For priority needs you may contact us on 9068155122.
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Do you offer international shipping?Yes, we ship our hand-painted apparel worldwide. Shipping cost will be calculated at the time of checkout.
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What are your shipping costs?Shipping costs vary depending on the destination and the weight of your order. You will be able to see the estimated shipping cost during the checkout process. Shipping is on us for the orders above ₹20000
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What is your return policy?We curate all our pieces specially for you on order. We do not take returns or support exchange of sold products.
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How can I contact your customer service team?You can contact our customer service team via email, phone, or live chat. Our contact information is available on our website.
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Can I iron my hand-painted garments?Steam Ironing is generally not recommended for hand-painted garments. If necessary, iron on a low heat setting and use a pressing cloth to protect the design. Else, Iron on the reversed side of the apparel.
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